Care Certificate
Complete all of the 15 Care Certificate Standards Knowledge Units and become the best carer you can be.
Care Certificate at a glance
- 99-year nationally recognised certificate
- 11 hours and 6 minutes of engaging video training
- Video access for 8 months
- Printable wall certificate
- CPD time credit conformation
- Free weekly video refresher
- Evidence Based Training certificate
We have been recognised as an endorsed provider from Skills for Care, earning the prestigious distinction as a Centre of Excellence within training and health & social care.
Certificate Validation: This course primarily focuses on the theoretical aspects of the Care Certificate. To successfully complete this certification, learners are required to demonstrate their practical skills in a workplace setting and receive validation from a qualified individual. This involves completing our online course and subsequently presenting your certificate and mapping document to your manager, who will coordinate the competency validation process in your workplace.
The certificate holds a lifelong validity, although we strongly recommend annual refresher training to ensure the ongoing maintenance of your competency. Your commitment to staying up-to-date is greatly appreciated.
Welcome to our Care Certificate course, designed to provide new employees with essential knowledge and skills. This course encompasses 15 standards and recommendations established by Health Education England, Skills for Care, and Skills for Health.
During this course, you will explore the knowledge-based units and receive comprehensive evidence-based learning statements to track your progress. This documentation, in addition to the final exam, ensures a thorough understanding of the material.
We also offer a training portfolio to record your training journey throughout the Care Certificate program, aiding in your continuous workplace development. For your convenience, delegates will receive a tracking document that allows care managers to confirm the completion of competency-based units, ensuring all practical requirements are met before the Care Certificate is issued.
The Care Certificate is a mandatory requirement for all individuals entering the care sector. Ideally, it should be completed before commencing work and must be finalised within twelve weeks of employment. This course is also suitable for existing staff seeking to refresh or enhance their knowledge.
Our online course includes a practical module for hands-on skill practice, which can be conducted locally. We also offer the flexibility to integrate classroom-based and online qualifications to expand your knowledge and create tailored training packages. If necessary, we can arrange nationally recognised practical lessons to complement your learning.
Please note that basic life support skills are covered in this course, but successful completion of the module requires a practical lesson, which can be organised at a national level if needed.
We are committed to supporting your training needs in the care sector and offer various regulated qualifications that can be seamlessly integrated into your Care Certificate training package.
Care Certificate Recommendations
Health Education England, Skills for Care, and Skills for Health collaboratively put forth several recommendations, which were subsequently approved by the Department of Health Governance Assurance Board:
-
Standards Retained with Amendments: The 15 standards are to be retained, albeit with some modifications.
-
Completing All 15 Standards: To earn the Care Certificate, individuals will need to successfully complete all 15 standards.
-
Priority for New Staff: Employers are encouraged to prioritise the Care Certificate for new staff members who are new to the care sector.
-
12-Week Timeframe: The recommended timeframe for full-time individuals to complete the Care Certificate remains at 12 weeks.
-
Employer Responsibility for Quality Assurance: Employers will bear the responsibility for ensuring the minimum level of quality assurance for the Care Certificate and the certification process itself.
-
Supportive Materials: To facilitate implementation, a variety of materials will be made readily available for employers to freely download and use. These resources are designed to aid in the successful adoption of the Care Certificate.
-
Individual Standards as Single Courses: Additionally, we offer each of the 15 standards as individual courses to provide flexibility in learning.
-
Replacing Previous Standards: The Care Certificate serves as a replacement for both the Common Induction Standards and the National Minimum Training Standards.
For further information regarding the Care Certificate, please feel free to reach out to Skills for Care.
Furthermore, please note that this qualification, along with most of our other ProTrainings qualifications, has received endorsement from TQUK, underlining our commitment to higher levels of compliance and quality assurance.
We encourage companies, organisations, or agencies to get in touch with us to explore group discounts and learn more about onsite training options. Additionally, our system can be utilised to effectively track and monitor the training progress of your staff. Your staff's development is our priority, and we are here to support you in achieving your training goals.
The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.
- Care workers
- Nurses
- Social care
- Health care assistants
- Assistant practitioners
- Care, support workers
- Anyone supporting clinical roles in the NHS where they have direct contact with patients
- Home care workers
- Porters
- Volunteers
- Cooks
- Drivers
This course comes with 15.0 hrs (30.0 class) of CPD, although the time to complete the course online may be less than this. Total course time includes 11 hours and 6 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.
The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.
For the full course curriculum please visit our Care Certificate Training site.
- Standard 1 - Understand Your Role
- Introduction to Standard One - understanding your role
- Your responsibilities and working with your employer
- Rights and responsibilities at work
- Agreed ways of working
- Effective partnership working
- Experience, attitudes and beliefs
- Standard 2 - Your Personal Development
- Your personal development standard introduction
- Working in the care sector
- Developing your knowledge, skills and understanding
- Learning and development
- Receiving feedback
- Supervision, appraisal and objectives
- The care certificate and continuing your learning
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Standard 4 - Equality and Diversity
- Introduction to the Equality and Diversity Standard
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- Actions to take if you are the victim of discrimination, you and the law
- The Code of Conduct
- Working in a way that reduces the likelihood of discrimination
- Information, advice and support
- Standard 5 - Working in a Person-centered Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- Importance of finding out history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort
- Person-centred values in practice
- Supporting individuals to minimise pain or discomfort
- Working to promote person-centred values
- Support individuals to plan for their future well-being and fulfilment, including end-of-life care.
- Standard 6 - Communication
- Introduction to The Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication Skills
- Communication
- Different methods of communication
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Standard 7 - Privacy and Dignity
- Introduction to the Privacy and Dignity Standard
- Dignity and respect
- Patient dignity
- Confidentiality in the workplace
- Making choices
- Privacy of information
- Supporting active participation
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High-risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Dehydration
- Hydration
- Fluids and hydration
- Nutrition and the elderly
- Diets for people with dementia
- Standard 9 - Awareness of Mental Health, dementia and learning difficulties
- What is dementia
- Classifications of dementia
- Early Diagnosis of dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Helping the carer
- Diet, Meals and Dementia
- A healthy body
- Adapting the environment
- Communication and Dementia
- The Safeguarding of Vulnerable Groups Act 2006
- The Human Rights Act 1998
- Discriminatory abuse and the Human Rights Act
- Mental Health Conditions
- MCA assessment criteria
- MCA assessment
- What is the Mental Capacity Act
- Finding more information and support
- Standard 10 - Safeguarding Adults
- Adult safeguarding standard introduction
- What is SOVA
- CQC or The Care Quality Commission
- The Protection from Harassment act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts and information about abuse
- Who is a vulnerable adult
- Vulnerable adults and the risk of harm
- Physical abuse
- Psychological abuse
- Sexual abuse
- Financial Abuse
- Neglect, self-neglect and the act of omission
- Institutional/organisational abuse and discriminatory abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individual's safety
- Responding to suspected or disclosed abuse
- Managing risk and multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to whistleblow
- Serious case reviews, sources of advice and information
- Standard 11 - Safeguarding Children
- Child protection standard introduction
- Legislation relating to safeguarding children
- The Acts and safeguarding children
- Serious Organised Crime and Police Act 2005
- What is child abuse
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every child matters
- Children's rights
- Neglect and the act of omission
- Every child matters
- Working with others
- Key supporting information
- What children want from professionals
- Protecting yourself against allegations
- Reporting child abuse
- Standard 12 - Basic Life Support
- Introduction to basic life support
- Fears of first aid
- Asking permission to help
- Calling the EMS
- Chain of Survival
- DRAB and ABCDs
- Initial assessment and recovery position
- Barriers and gloves
- Adult CPR introduction
- Adult CPR
- CPR handover
- Compressions only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED unit
- Adult choking
- Child choking
- Infant choking
- Standard 13 - Health and Safety
- Introduction to the health and safety standard
- Tasks that require special training
- The importance of health and safety
- What causes accidents
- When an accident happens
- Health and Safety Law
- Employee and employer responsibility
- Workplace and personal security
- The accident triangle
- Why prevention is important
- The 5 stages of risk assessment
- What is a hazard
- Personal Protective Equipment - PPE
- Working Safely and Securely
- Hazardous substances in your workplace
- COSHH regulations
- Employee duties under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an emergency
- Care home evacuation
- Good house-keeping
- Electrical hazards
- Managing stress
- Managing stress, depression and anxiety
- The Manual Handling Regulations
- What is manual handling and why is it important
- How and why we lift correctly
- Before we start moving and positioning people
- LOLER and PUWER regulations
- Other relevant acts
- Ability Test
- Independent sit to stand
- Supported sit to stand
- Assisted sit to stand
- Chair to chair transfer
- Assisted walking
- Fall prevention
- The Falling Person
- Assisting the Fallen Person
- Walking frames
- Using a wheelchair
- Medications and health care activities and tasks
- Standard 14 - Handling Information
- Handling Information Standard Induction
- Handling information in health and social care
- Data Protection
- The Information Commissioners Office
- The freedom of Information act
- Data Protection act 1998
- Who holds personal information
- Who has rights and obligations under the data protection act
- Myths and realities of data protection
- Public authorities and freedom of information
- Record Keeping, Management and Individuals rights
- Obligations and duties of Data Controllers, the data protection principles
- Reporting concerns
- Standard 15 - Infection prevention and control
- Introduction to infection control
- What are bloodborne pathogens?
- Infection control legislation
- Who is at risk?
- Types of infection
- Skin diseases
- The chain of infection
- First aid infection control
- What are blood born pathogens
- Contaminated Objects
- Contaminated linen
- Cross-infection
- Example of indirect cross-contamination
- How to reduce your risk
- Surface cleaning
- Hazardous disposal procedures
- Hand hygiene policy
- Use of gloves
- Hand washing
- Water-less Hand Gels
