These courses are listed by approved training centres. Please contact them directly regarding payments and availability queries.

Care Certificate Standard 06: Communication

The Sixth Standard of The Care Certificate highlights both different ways and the importance of communication.
CPD Certified Online Training Approved by Skills for Care

Care Certificate Standard 06: Communication at a glance

  • 1-year nationally recognised certificate
  • 26 minutes of engaging video training
  • Video access for 8 months
  • Printable wall certificate
  • CPD time credit conformation
  • Free weekly video refresher
  • Evidence Based Training certificate
  • Videos include subtitles
Begin Online
Online Course: £10.00 + VAT
Find a Course

Study online for the knowledge units of the Care Certificate Standard 6 "Communication".  This short course covers all you need to learn to complete this knowledge unit.  You then complete the practical units in your workplace.

This qualification and most of the other ProTrainings qualifications are Endorsed by TQUK to show our commitment to extra levels of compliance and quality assurance.

Companies, organisations or agencies are encouraged to contact us for group discounts and information about onsite training and how our system can be used to track and monitor your staff training.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

  • Care workers
  • Nurses
  • Social care
  • Health care assistants
  • Assistant practitioners
  • Care support workers
  • Anyone supporting clinical roles in the NHS where they have direct contact with patients
  • Home care workers
  • Porters
  • Volunteers
  • Cooks
  • Drivers

This course comes with 2.0 hours of CPD, although the time to complete the course online may be less than this. Total course time includes 26 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

  • Effective communication in the work setting
  • Language and other needs in communication
  • Verbal and non-verbal communication skills
  • Communication
  • Different methods of communication
  • Identifying A Complaint
  • Dealing with aggression
  • Defusing potentially dangerous situations