Learn how to understand, manage and cope with Aggressive Behaviour with this ProTrainings Course.
We have been recognised as an endorsed provider from Skills for Care, earning the prestigious distinction as a Centre of Excellence within training and health & social care.
Coping with Aggression is delivered over a full day. The course aims are to provide learners with an understanding of possible reasons behind the aggressive behaviour, briefly look at the legal implications of managing aggressive behaviour in a care setting, and teach possible strategies for managing aggressive behaviours.
By the end of this session, candidates will be aware of what constitutes aggression; recognise the common signs of aggression, including body language and tone of voice; understand some of the common causes of aggression; understand and implement techniques to manage aggression in others; implement basic procedures for personal safety in the workplace and off-site; be aware of the importance of accurately and appropriately recording aggression; and have an understanding of the legal implications of aggression.
The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.