These courses are listed by approved training centres. Please contact them directly regarding payments and availability queries.

CPD Certified Training Approved by Skills for Care

Our Passenger Care Assistant (VTQ) qualification has been developed to fulfill the essential requirements of trusts, independent ambulance services, and voluntary aid societies, catering to individuals aspiring to work in the patient transport and emergency care industry. This comprehensive course is categorised under the 'Vocational Training Qualification' framework, ensuring effective delivery and assessment. It equips learners with the necessary knowledge, understanding, and skills to safely operate a diverse range of patient care ambulance vehicles under the supervision of qualified drivers.

The training program encompasses content specifically designed to enhance emergency care both before and during the transportation of patients from their residences to hospitals, care centres, outpatient clinics, events, and public areas. The Passenger Care Assistant (VTQ) course is focused on improving the quality of emergency medical care, punctuality performance, and overall service delivery. Passenger Care Assistant working with various patient groups will receive specialised training to ensure they possess the requisite skills to provide additional specialist care when required.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

  • Ambulance workers
  • Patient transport
  • Patient Taxi's
  • Call handler/emergency medical dispatcher
  • Paramedic
  • Health Care Assistant
  • Emergency Care Assistant

This course comes with 12.0 hours of CPD, although the time to complete the course online may be less than this.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

- H&S Awareness
- Fire Safety Awareness
- Manual Handling
- Patient Handling
- Effective Communication
- Roles and Responsibilities of the ACA     
- Head Injuries
- Additional Duties             
- Eye Injuries
- Initial Assessment Airway and Breathing Recovery Position          
- Poisoning
- Chain of Survival Call first/call fast / The Heart    
- Temperature Related Illness
- Heart Attack and CPR    
- Other Injuries and Illnesses
- CPR Practice      
- Illness Assessment
- Drowning           
- O2 Therapy and AED
- Infection Control for Ambulance Personnel         
- Dementia Awareness, Mental Health and Capacity to Consent
- Choking
- Circulatory System
- Bleeding
- Shock
- Equality & Diversity
- Safeguarding
- Accident and Incident Report
- VDI and Vehicle Cleaning
- Spinal Injuries and C Spine Rx                                                                               
- GDPR and Patient Confidentiality
- Injury Assessment                                                                                                  
- DNAR
- Fractures and Dislocations                                                                                    
- Wounds and Dressings
- Minor Injuries Burns and Scalds